Clips
Record a quick video for a customer and send it in one text.
Use your @themyautogroup.com account.
Your account isn't in a sales, manager or executive group for Clips. Group changes can take up to an hour to reach the app. If you think this is wrong, contact IT.
Getting your video from your phone. This can take up to a minute for long clips, so keep this screen open.
Uploading…
This customer asked us to stop. Don't send to them.
Reuse a great video for every customer who asks about that model. Save one from any clip's page.
"Clips created" counts pages; "Sent" counts pages a rep tapped a send button on (or a batch emailed). Salesperson totals are 1:1 clips only; batch sends are listed separately under each store. Views are counted when the customer's browser opens the page (link previews are not counted).
One video, emailed to a whole customer list.
Import a customer export (CSV) from VinSolutions. Duplicates, rows with no cell phone or email, Do Not Email / Do Not Call flags and customers who opted out are handled automatically.
Messages your salespeople can pick with one tap. Use {first name}, {vehicle}, {rep} and {store}.
Get a notification on this phone the first time a customer watches one of your clips.
On iPhone, notifications only work from the home-screen app: add Clips to your home screen first (see below), then turn them on from there.
Opening your own clip links counts as the customer watching. To stop that, copy the address below, open Safari (Chrome on Android), paste it in the address bar and go. Do it once per browser.
A page with your photo, name and Call / Text / Email buttons. Text the link, or show the code for customers to scan.
Scrolls at the top of the screen while you record. Saved on this phone.